Table of Contents
1 General Refund Policy
At Bhaktivedanta Gurukul School of Excellence, we strive to ensure customer satisfaction with our services. Our refund policy is designed to be fair and transparent.
Key Points:
- Refund requests must be submitted within 7 days of purchase
- Approved refunds will be processed to the original payment method
- Processing fees may be deducted from the refund amount
- Digital products may have specific conditions
2 Refund Process
Step 1: Submit Request
Contact our support team at info@ourgurukul.org with your order details and refund reason.
Step 2: Documentation
Provide supporting documents such as screenshots or images for digital/physical issues.
Step 3: Review
Our team will review your request within 7 business days.
Step 4: Approval & Processing
If approved, refund will be processed and credited to your original payment method within 10 days.
3 Contact Us
Refund Support
- Email: info@ourgurukul.org
- Phone: +91 7618040040
- Response Time: 24–48 hours
Information Required
- Order number/Transaction ID
- Reason for refund request
- Supporting evidence